Mainly we are here to help solve problems using the Infrastrucure of the mathematics and informatics faculties maintained by the Computer Operations Group (RBG). That includes the workspaces in the Rechnerhalle, e.g. when the Login is not working or the desktop appears to be frozen. On voluntary basis, and depending on our work amount, we try to answer other questions regarding private systems not operated by the RBG (e.g. WLAN-Probleme within the TUM- Network, VPN-Connection to TUM, Certificates etc.). As these services are voluntary, there is no right of assistance and we assume no responsibility for problems occuring during or after the problem solving process. We do try to help wherever we can depending on our ability and deadline constraints, though!
Monday - Friday 08:00 - 18:00 Uhr.
Information on hosting and overview your RBG account.
All informations about hosting and set up of in.tum.de und ma.tum.de mail addresses.
All Information about the Xerox Printers.
All information about ordering Software within the master contracts (Matlab, Microsoft, uws.).
All information about Network connections and Internet within the FMI Building.
Instructions on how to fix common errors and problems.
Instructions on how to fix malware problems
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