Anleitung für Ms Campus EES Produkte

The **Mytum** Login window will appear, in which you should enter your **Mytum**-account and respective password and click on **Login** (**Anmelden**).

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[[image:TUM Shibboleth IdP - Login - Mozilla Firefox_120.jpg||height="438" width="725"]]

== 2. Download Download of software through Studisoft ==

=== 2.1. Activation of MS Campus EES and software download ===

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First click on **MS Campus EES** and then on **kostenfrei bestellen** (**Order for free**)

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[[image:mscampuseespaketbestellen.png||height="494" width="717"]]

In the newly opened window click **bestellen** (**Order**).

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[[image:ssde-4.png||height="322" width="715"]]

Upon accepting the licencing conditions and the privacy policy on the new page, move forward with Weiter.

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[[image:StudiSoft - 005nnn.png||height="333" width="711"]]

Next, you'll see a table with available software packages. To view the software products accessible for TUM employees, click on Download.

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[[image:StudiSoft - Chromium_008.png||height="338" width="705"]]

=== 2.2. Steps for further downloads ===

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After obtaining MS Campus EES (order for 0 euro), you can see the software packages under Auftragsverfolgung (Order tracking) in the menu.

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Afterwards, you should first choose the software package MS Campus EES.

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[[image:auftragsverfolgung.png||height="305" width="707"]]

And then click again on **Download** to display the available software products.

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[[image:StudiSoft - Chromium_008.png||height="345" width="718"]]

== 3. Activation of the software via KMS (Key Management Service) ==

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**{{html wiki="true"}}PREREQUISITES{{/html}}**

Content Requirements

1. {{html wiki="true"}}You are an employee at the Technical University of Munich and have downloaded Microsoft products from the Studisoft portal.{{/html}}

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1. {{html wiki="true"}}You use TUM PC or service device.{{/html}}

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1. {{html wiki="true"}}You have a basic license (important for Windows products).{{/html}}

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Technical Requirements

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1. {{html wiki="true"}}The time and the corresponding time zone should be set correctly.{{/html}}

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1. {{html wiki="true"}}The computer used to activate the software should have access to MWN (Munich Scientific Network).{{/html}}

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1. {{html wiki="true"}}Windows Enterprise or Windows Education is being activated.{{/html}}

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**Automatic activation (relevant for administrators)**

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You need a special SRV record in the DNS zone of your institution, so that the computers in your DNS domain zone are able to detect the ITO KMS server (shown on the example of BIND):

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_vlmcs._tcp.YourDNSDomain. SRV 0 100 1688 kms.informatik.tu-muenchen.de

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This particular record is called up by the clients during activation, which occurs fully automatically in case the entry exists.

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**Manual activation**

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Newly installed computers try to activate themselves every two hours in the initial 30-day period.

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A successful activation is valid for 180 days, thus the computer must connect to the KMS server at least once in this time interval. Once Microsoft's product has been activated, the computer will attempt to automatically renew the activation every week and if that doesn't work, it'll try to establish a new connection to the KMS server every two hours.

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If no contact to the KMS server could be made within those 180 days, the activation expires. You then have 30 days left, in which you're prompted to carry out the reactivation time and again.

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If you're in MWN (Munich Scientific Network), via VPN or on-site, the extension occurs automatically. The following procedure must be performed just the first time.

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=== 3.1. Windows activation ===

==== 3.1.1. Open the terminal ====

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Click on Start and then search for Command prompt (in Windows 7, else just type in cmd for other operating systems).

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Click with the right mouse button on the Command Prompt and choose Run as administrator.

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[[image:commandpromptadmin.png||height="607" width="698"]]

==== 3.1.2. Enter the following commands in the Command Prompt ====

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Registration of the KMS activation host in the system:

(% class="box" %)

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cscript \windows\system32\slmgr.vbs -skms kms.informatik.tu-muenchen.de

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Activation attempt on the previously registered KMS host:

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cscript \windows\system32\slmgr.vbs -ato

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The upper left corner of the Command Prompt should read Administrator, if the correct option was picked, and the activation should terminate with Product activated successfully.

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[[image:attach:kmswindows2.png||height="290" width="739"]]

important error code:

**0xC004F035** -This error code means the activation isn't possible because of a BIOS flag problem.

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In this case a MAK key activation is required. You can write an e-mail to support@ito.cit.tum.de addressing this issue.

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=== 3.2. Office Professional Plus activation ===

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(% class="box infomessage" %)

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**Note**: **Office Professional Plus** may only be installed on **one official device or "qualified desktop PC"**. Employees need the Microsoft 365 account only if they want to use Office on a private (not TUM inventory) or on a secondary device (even if TUM inventory). Further information for both products can be found [[here>>https://collab.dvb.bayern/pages/viewpage.action?pageId=67465437]].

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==== 3.2.1 Office Professional Plus activation on Mac OSX ====

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Microsoft Office **2016** is generally automatically activated on Mac OSX. Therefore no KMS activation is needed.

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For a trouble-free installation and activation, **{{html wiki="true"}}all old office versions{{/html}}** should be **{{html wiki="true"}}completely{{/html}}** removed before the installation of Microsoft Office.

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Here is a step-by-step guide by Microsoft: -> [[Uninstall Office on Mac OSX>>https://support.office.com/en-us/article/uninstall-office-for-mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3?omkt=en-US&ui=en-US&rs=en-US&ad=US]]

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To activate a volume licensed version of Office **2019** for Mac, you have to use the **Volume License (VL) Serializer**. You can download the VL Serializer also on the EES download portal. The serializer is a 4.52 MB .ISO file.

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[[image:mac2019installerundserializer.png||height="91" width="708"]]

The serializer can be opened with a double click. Then you can see the file Microsoft//Office//2019//VL//Serializer.pkg in the folder. If you click on the file twice, you can install the serializer and activate Office 2019.

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[[image:serializerinstall.png||height="271" width="703"]]

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(% class="box infomessage" %)

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Office 2019 for Mac OS x is no longer activated automatically. In order to activate Office 2019, the serializer should be downloaded and installed in addition to the installer on Studisoft.

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==== 3.2.2 Office Professional Plus Activation on Windows ====

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**{{html wiki="true"}}Prerequisites:{{/html}}**

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1 - In case there are old Office products on your computer, they must be removed before the installation of Office. Afterwards the computer has to be restarted.

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Here are two descriptions of how to do it by Microsoft:

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[[Uninstall Office on a PC>>https://support.office.com/en-us/article/uninstall-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8?omkt=en-US&ui=en-US&rs=en-US&ad=US]]

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2 - After Microsoft Office's installation restart the computer.

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(% class="box infomessage" %)

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**Note**: Microsoft Office is usually activated automatically, so check if that's the case before manually activating the software. The following images show how to verify this:

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[[image:attach:officeaktiviv.png||height="188" width="742"]]

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[[image:attach:officeaktivierung4.png||height="390" width="743"]]

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[[image:attach:aktivierungofficekms.png||height="224" width="742"]]

===== 3.2.2.1. Open Command Prompt =====

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Here the command prompt should also be run as administrator as in the previous case.

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[[image:commandpromptadmin.png||height="653" width="750"]]

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===== 3.2.2.1. Commands, that need to be entered in the Command Prompt =====

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Depending on your Microsoft Office Version following commands should be entered:

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(% class="wikigeneratedid" id="HMicrosoftOffice2010" style="color: green;" %)

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**Microsoft Office 2010**

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Can no longer be activated via TUM's KMS server

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(% class="wikigeneratedid" id="HMicrosoftOffice2013" style="color: green;" %)

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**Microsoft Office 2013**

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Registration of the KMS-Activation-Host in the system

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{{{cscript "<Directory name>\Microsoft Office\Office15\ospp.vbs" /sethst:kms.informatik.tu-muenchen.de}}}

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)))

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Activation of previously registered KMS-Host

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{{{cscript "<Directory name>\Microsoft Office\Office15\ospp.vbs" /act}}}

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)))

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(% class="wikigeneratedid" id="HMicrosoftOffice2016" style="color: green;" %)

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**Microsoft Office 2016**

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Registration of the KMS-Activation-Host in the system

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{{{cscript "<Directory name>\Microsoft Office\Office16\ospp.vbs" /sethst:kms.informatik.tu-muenchen.de}}}

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)))

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Activation of previously registered KMS-Host

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{{{cscript "<Directory name>\Microsoft Office\Office16\ospp.vbs" /act}}}

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)))

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It is important to give the full path name (e.g. \"C:\Program Files\Microsoft Office\Officexx\ospp.vbs\") including the drive name (e.g. \"C:

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") instead of just writing directory name

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(% class="box infomessage" %)

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On 64 Bit Office Version Microsoft Office is in the "Program Files"; folder and on the 32 Bit Office Version it is in "Programm Files (x86)" folder.

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[[image:attach:kmsoffice2.png||height="417" width="730"]]

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(% class="wikigeneratedid" id="HMicrosoftOffice2019" style="color: green;" %)

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**Microsoft Office 2019**

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To install and activate Microsoft Office, you only need to download and run the ISO file for Microsoft Office 2019 from the Studisoft portal.

== 4. FAQ ==

=== 4.1. I am in MWN, but do I still need VPN? ===

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In order to avoid any further complications, it is necessary to make a VPN connection with LRZ. Further information about how to make a VPN connection can be found on https://www.lrz.de/services/netz/mobil/vpn_en/ .

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Note: Eduroam is also in the MWN network, but the firewall settings can block the connection to the server.

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(% style="color:blue" %)

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=== 4.2. The KMS server is apparently not reachable. What can be the reason behind that? ===

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The KMS server operated by the ITO is reachable only from certain IP networks (in order to prevent abuse/misuse). The available networks at that point are:

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- 129.187.0.0/16 (LRZ-VPN)

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- 131.159.0.0/16 (Informatics)

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- 192.168.0.0/16 (MWN-local)

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- 172.16.0.0/12 (MWN-local)

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- 10.0.0.0/8 (MWN-local)

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The access from this network is also only allowed on TCP port 1688 as well as using ICMP (Ping, …). All other access attempts are going to be blocked. In order to test the connection to the KMS server you can use a tool called telnet.

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telnet kms.informatik.tu-muenchen.de 1688

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Trying 131.159.0.70...

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Connected to vmrbgkms1.informatik.tu-muenchen.de. Escape character is '^]'.

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[[Here>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/TelnetAktivieren]] you can find further information on how to activate telnet on Windows 10.

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In case the connection to the sever can’t be made it is most likely that firewalls block the access to the server. For further diagnosis you can connect in the VPN with LRZ and execute the test from above one more time. If the access though VPN is not working, the firewall blocks the connection between your local network and the informatics’ network. In this case please contact you network administrator to solve this problem.

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=== 4.3. [[FAQ for framework contract Microsoft EES>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/FaqEES]] ===

Wiki source code of Anleitung für Ms Campus

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